ViBi Venezia | Shipments and Returns
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Shipments and Returns

SHIPPING

All orders will leave our warehouse in Italy within 48 hours excluding weekends and holidays.
All orders are sent with UPS Tracking. Expedited shipping is available on special request.
National orders, in Italy, will cost €9.00 and take approximately 2/3 business days.
E.U Shipping will cost €32.00 and will take approximately 3/5 business days.
International shipping: Shipping is €36.00 and takes approximately 5/7 business days. Orders will leave our warehouse in 48 hours. A tracking # will be emailed to the customer once the order has shipped. Expedited shipping is available upon request.
ViBi Venezia, VAVG Venezia Ltd is not responsible for any items lost or damaged during shipping.

RETURNS

If you wish to return or exchange an item please email vera@vibivenezia.it before sending the item back. Merchandise must be returned within 14 days of the delivery date for a full refund. Merchandise must be returned in its original condition with all tags attached. Garments that are returned with signs of being worn or delivered to our returns department outside the 14-day window will be sent back to the original address. All slippers are final sale and any discounted items are also considered final sale. Please be aware ViBi Venezia is not responsible for the return postage cost unless the item is proven to be faulty.
Please allow 14 days for the refund to be processed. Make sure your name/order # is in the package and include any paperwork if available. Thank you for understanding, please contact us at vera@vibivenezia.it if you have any concerns.

 

INFORMATION ABOUT US

www.vibivenezia.it is a site operated by VAVG Limited. We are registered in England and Wales under company number is 9630455, as a Limited Company. Our VAT number is 219090712.
VAVG Venezia
Unit 11,
The 1929 Shop,
Watermill Way
London
SW192RD