If you wish to return or exchange an item please email firstname.lastname@example.org before sending the item back. Merchandise must be returned within 14 days of the delivery date for a full refund. Merchandise must be returned in its original condition with all tags attached. Garments that are returned with signs of being worn or delivered to our returns department outside the 14-day window will be sent back to the original address. All slippers are final sale and any discounted items are also considered final sale. Please be aware ViBi Venezia is not responsible for the return postage cost unless the item is proven to be faulty.
Please allow 14 days for the refund to be processed. Make sure your name/order # is in the package and include any paperwork if available. Thank you for understanding, please contact us at email@example.com if you have any concerns.
INFORMATION ABOUT US
www.vibivenezia.it is a site operated by VAVG Venezia Srl. We are registered in Italy.
VAVG Venezia Srl
Via Giosuè Carducci 8